About Cosmelio
Let us Introduce you to Cosmelio
Who are Cosmelio?
Cosmelio is an independent online beauty retailer managed by STATU TRADE LLC and located in Albuquerque, NM. Rather than producing goods ourselves, we focus on sourcing and reselling high-quality cosmetic and personal care products from reliable suppliers. We strive to make beauty shopping online easy, trustworthy, and efficient.
What we offer ?
Thoughtfully Selected Daily Essentials
We concentrate on makeup, skincare, and haircare products that are meant for everyday use. Our selection prioritizes quality items sourced from reliable suppliers rather than short lived trends.
Clear INFORMATION & FAIR PRICING
All product descriptions and policies are written clearly and plainly. Key information such as shipping timelines, return policies, and terms is easy to access, with no misleading or overstated claims.
Safe payments
We support all major credit and debit cards along with digital wallets such as Apple Pay ,Paypal and Google Pay. Security and usage guidelines are outlined in our Terms of Service.
Your PRIVACY matters
We protect your personal data and respect your privacy choices. Our Privacy Policy explains how information is collected, used, and how you can exercise options like “Do Not Sell or Share My Personal Information” or Global Privacy Control (GPC).
How our business operates (business model)
- Independent online retailer: We source from vetted wholesalers/suppliers and sell directly to consumers at cosmelio.com.
- Merchant of Record: STATU TRADE LLC. Our Shopify and Shopify Payments accounts are in the name of STATU TRADE LLC.
- Payments: Processed via Shopify Payments. We do not store full card numbers or CVV/CVC on Cosmelio systems.
- Fulfillment: Orders ship from our Türkiye warehouse (Düzce) operated by our Türkiye entity. US deliveries go DDP (duties & taxes paid)—no extra fees on delivery.
- Carriers: USA via UPS Express Saver and FedEx International Priority; Türkiye via Yurtiçi Kargo.
Services we offer
- Secure checkout (HTTPS, PCI DSS–aligned processing via Shopify Payments).
- Fast handling times (0–1 business day cut-offs per Shipping Policy).
- End-to-end order tracking and responsive support (avg email reply ~10h).
- Simple returns with free prepaid labels (see Refund & Return Policy).
Our story & what makes us different
We built Cosmelio to make beauty shopping simple: honest product pages, careful sourcing, and predictable shipping .Especially for customers who want quick US delivery without surprise import fees. Our team spans the US and Türkiye, combining operational discipline with a passion for skincare and makeup.
Need assistance?
Our support team is ready to help with product questions, order issues, or returns. Visit our Contact Us page to see current support hours and available contact methods.
Company Information
United States Office (Primary Commerce & MoR)
Website name: cosmelio.com
Company name: STATU TRADE LLC
Address: 1209 MOUNTAIN ROAD PL NE #7155 ALBUQUERQUE, NM 87110 USA
E-Mail: support@cosmelio.com
Contact Form: Visit Our Contact Us Page
Phone: +15053081390
Business Filing No : 0008051630
TAX Number(EIN): 61-2292508
For United States Customers :
Phone : +1 505 308 1390
Customer Service Hours: Monday to Friday, 9:00 AM – 4:00 PM CT
More ways to reach us: Contact us
Türkiye Office
Company name: STATÜ İHRACAT VE GIDA SANAYİ LİMİTED ŞİRKETİ
Address: FEVZİÇAKMAK MAH. D 100 KARAYOLU CAD. NO: 9 İÇ KAPI NO: 1 MERKEZ/ DÜZCE
E-Mail: destek@cosmelio.com
Telefon: +90 532 506 10 81
Customer Service Hours: Mon–Fri, 10:00 AM–5:00 PM (GMT+3)
Support language:Turkish
Avg email response: Avg 10 hour
Tax Office: Düzce
Tax No : 7811087720
MERSİS No: 0781108772000001

